Guest Services

The Hakuba Company concierge team is happy to help arrange day tours, equipment rentals and much more during your stay with us. We will do our best to make your trip more memorable and comfortable.

3 Dec2019

Strawberry Picking Farm OPEN!

Hakuba's first strawberry picking farm open for the hakuba company's guest only! Sweet and juicy strawberry is very famous around the world. Available every Friday and Saturday at 2pm. Please contact with concierge for further details. It's just 5 mins distance by car from our properties and shuttle bus service is available for the guest.

Adventure Lion Snow Mtb


Take a snowmobile tour against the backdrop of the Japanese alps...LION Adventure Hakuba has a wide range of amazing activities all-year round to make your vacation a memorable one.

For more information


Restaurant Reservation

Do you worry about your meal in the foreign country? Don’t worry about it. Our concierge team are happy to help you find what you want to eat, traditional local game dish, sushi, Japanese BBQ, pizza etc. All you have to do is decide what you want to try, we will get you a table.


Private Chef

Creative and talented chef will make a dish only for you. Reservation is required in advance. Private chef will make your night brighter!

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Free Transfer Service

We support your move in Hakuba village. Please feel free to contact the Concierge as it is a complimentary service. Please note that the number of transfer cars is limited.

Reservation is required for the green season.

Day Tour Snow Monkey

Day Tours

Whether it's a stimulating cultural experience, a gourmet tour, a visit to the famous Jigokudani Snow Monkey Park or something for all the family, there's so much to see and do in the Hakuba area.

For more information about any of these services, please contact us.