Guest Services

The Hakuba Company can help arrange day tours, rentals and much more during your stay with us.

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Ski & Snowboarding

From lessons to powder guiding, The Hakuba Company partners with local companies to help make the most of your time here with fantastic winter sport activities.

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We partner with Spicy - the largest ski & snowboard rental & retail shop in Hakuba Valley - to offer a wide range of equipment rental to suit all needs - pick-up service available.

Spicy Rental Pdf


Hot Springs

Have you ever tried onsen hopping?

Viewing Hakuba's breathtaking mountain scenery, you can deeply relax with smell of nature. Hakuba offers you 6 different sources ad have variety of effects, fatigue recovery, antiaging etc. Why don’t you find your favorite?

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Take a snowmobile tour against the backdrop of the Japanese alps...LION Adventure Hakuba has a wide range of amazing activities all-year round to make your vacation a memorable one.

Download brochure (PDF)

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Relax and unwind with trained massage therapists offering a wide variety of services from relaxation oil massages to intensive sports care massages.

Mountain Side Aesthetic Menu

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Day Tours

Whether it's a stimulating cultural experience, a gourmet tour, a visit to the famous Jogokudani Snow Monkey Park or something for all the family, there's so much to see and do in the Hakuba area.



Getting to Hakuba is more convenient than ever - contact us and we can arrange private bus transfers or taxis.

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Restaurant Reservation

Do you worry about your meal in the foreign country? Don’t worry about it. Our concierge team are happy to help you find what you want to eat, traditional local game dish, sushi, Japanese BBQ, pizza etc. All you have to do is decide what you want to try, we will get you a table.

For more information about any of these services, please contact us.