The Hakuba Company COVID-19 Response Find out More

New reservations suspended till May 31st.

April 04, 2020

Thank you for your patronage of our managed facilities, Mountain Side Hakuba, Villa El Cielo, Hachi and Hygge.

In consideration of the health and safety of our guests, local residents and employees, we have decided to refrain from operating until May 31st.

Due to the nationwide outbreak of coronavirus (COVID-19), new reservations will be suspended until May 31st for all our accommodation to prevent further infection. Existing reservations will remain valid.

For reservations after June, we will appraise the situation and make a judgement then.

New reservations for the winter season 2020-2021 are still being accepted.

We appreciate your understanding.

The Hakuba Company